Returns*

  • Stickers, oopsies, used dog clothing, custom, or made-to-order products are non-returnable.

  • Sale items or products part of a buy one get one sale are not eligible for free returns.
  • Returns are reimbursed as store credit, which can be used to place a new order for exchanges.

  • Store credit for returns is issued when return is received.

  • Restocking fees apply to dirty, worn returned apparel.

  • Original shipping cost(s) are not reimbursed.

  • United States Returns, fill out a return form below for a pre-paid printable return label.

 

 

Return Instructions For United States Customers
  1. Check your email for the return form (takes 1-3 business days from Return Form submission date)
  2. Print out return label
  3. Tape return label on outside of plain package - NO BUBBLE OR PADDED MAILERS - NO FLAT RATE PRIORITY MAIL MAILERS - NO BOXES
  4. Drop your return off in any outgoing USPS box or hand off to your mail deliverer - NO FEDEX OR UPS RETURNS
 
Return Instructions for International Customers

Send your return to us at:
URBAN SUBURBAN APPAREL
RETURN (INSERT YOUR ORDER NUMBER)
PO BOX 541
PRATHER, CA 93651