- Stickers, oopsies, used dog clothing, custom, or made-to-order products are non-returnable.
- Sale items or products part of a buy one get one sale are not eligible for free returns.
- Returns are reimbursed as store credit, which can be used to place a new order for exchanges.
- Store credit for returns is issued when return is received.
- Restocking fees apply to dirty, worn returned apparel.
- Original shipping cost(s) are not reimbursed.
- United States Returns, fill out a return form below for a pre-paid printable return label.
Return Instructions For United States Customers
- Check your email for the return form (takes 1-3 business days from Return Form submission date)
- Print out return label
- Tape return label on outside of plain package - NO BUBBLE OR PADDED MAILERS - NO FLAT RATE PRIORITY MAIL MAILERS - NO BOXES
- Drop your return off in any outgoing USPS box or hand off to your mail deliverer - NO FEDEX OR UPS RETURNS
Return Instructions for International Customers
Send your return to us at:
URBAN SUBURBAN APPAREL
RETURN (INSERT YOUR ORDER NUMBER)
PO BOX 541
PRATHER, CA 93651