Returns*

We offer free returns for regular priced items only. 
If your return was a sale item or marked down from a coupon code, you can use your own shipping solution to send your return back to us or you can purchase a printable return label from us.

 

Returns are reimbursed as store credit, which is issued when we receive your return.

 

Restocking fees will apply to dirty, worn, or hairy apparel.

 

The original shipping costs are not reimbursed.

 

Not Eligible For Return:
Stickers, oopsies, made-to-order products, used, dirty, or hairy apparel, items part of a buy 1 one 1 free deal.

 

Return Instructions For United States Customers
1. Check your email for the return form (takes 1-3 business days from Return Form submission date) if you are eligible for a free return, or if you purchased a printable return label from us
2. Print out return label
3. Tape return label on outside of plain package
NO BUBBLE OR PADDED MAILERS - NO FLAT RATE PRIORITY MAIL MAILERS - NO BOXES
4. Drop your return off in any outgoing USPS box or hand off to your mail deliverer - NO FEDEX OR UPS RETURN

 

Return Instructions for International Customers
Send your return to us at:
URBAN SUBURBAN APPAREL
RETURN (INSERT YOUR ORDER NUMBER)
PO BOX 541
PRATHER, CA 93651